Hotel Night Receptionist - £8ph

Experienced Night Receptionist needed by rapidly expanding, successful group based in Central London 

Must be experienced on Opera or Fidelio Reservation System 

11 hour shifts - 4 or 5 nights out of 7 

Duties will include: 

  • Dealing with enquiries
  • Taking reservations by phone, e-mail, face to face and fax 
  • Dealing with 3rd party bookings 
  • Emailing booking confirmations 
  • Liaising with housekeeping to ensure rooms are ready for new arrivals 
  • Checking in and out of guests 
  • Diary Management 
  • Data entry 
  • Taking cash and credit card payments 
  • Resolving guest complaints 
  • Ordering taxis and couriers 
  • Accepting deliveries 
  • Filing, faxing, photocopying, scanning 

We are looking for applicants with:

  • Hotel reception or serviced apartment experience 
  • Opera or Fidelio reservations system experience 
  • Frontline customer service skills 
  • Diary management experience 
  • Data entry skills 
  • Good IT skills, including Word, Excel & Outlook 

Applicants must have hotel reception or serviced apartments experience as well as experience on either Opera or Fidelio reservation system 

Apply Online

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