Hotel Receptionist – DAYS IMMEDIATE START Pay rate: £8.50 per hour

Shifts: 7am – 4pm, 10am – 8pm or 12pm – 9pm

Working 5 out of 7 on a rota basis

We are looking for a confident, friendly and reliable Hotel Receptionist to join a successful company working in a Boutique Hotel in Central London.

As Hotel Receptionist you must have excellent written & spoken communication skills with strong customer service.

You must be able to work alone and be proactive.

You will have worked within a hotel environment previously with experience of greeting guests, dealing with complaints and reservations with EXCELLENT knowledge of the Opera Reservation System and Site Minder/The Channel Manager.

Duties will include:

  • Being 1st point of contact both face to face and over the phone
  • Dealing with enquiries
  • Taking reservations for apartments by phone, e-mail, face to face and fax
  • Dealing with bookings via the extranet
  • Emailing booking confirmations
  • Liaising with housekeeping to ensure rooms are ready for new arrivals
  • Checking guests in and out
  • Diary Management Data entry
  • Taking cash and credit card payments
  • Dealing with and resolving guest complaints
  • Filing, faxing, photocopying and scanning

Only PDF, DOC and RTF file formats are accepted

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