Experienced Hotel Receptionists - Days - from £18,000 pa

** INTERVIEWING IMMEDIATELY**

    ** Day Shifts - Central London**

We are looking for enthusiastic, dedicated and experienced Hotel Receptionists to work in Central London.

You must be confident, friendly, have excellent written & spoken communication skills together with strong customer service.

You must be able to work alone and be proactive.

You will have worked within a hotel environment previously with experience of greeting guests, dealing with complaints and reservations.

Must have GOOD knowledge of the OPERA Reservation System.

Duties:

  • 1st point of contact both face to face and over the phone
  • Dealing with enquiries
  • Taking reservations for apartments 
  • Dealing with bookings via the extranet 
  • Liaising with housekeeping
  • Checking in/check out
  • DiaryManagement
  • Data entry
  • Taking cash and credit card payments
  • Complaint handling

The successful candidate will have:

  • Previous experience of working as a Hotel Receptionist
  • Good knowledge of Opera
  • Good communication skills
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Eligibility to live and work in UK

           






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