Community Housing Officer - £14.51ph + holiday pay

This is a 2 month booking – with view to extend

Hillingdon

We are looking for an experienced Community Housing Officer required to work for a Local Authority.

Duties will include (but not to be limited to):

Responding to enquiries by tenants, lessees or any other member of the public
Viewing void properties
Drafting responses to enquiries made be MPs and Councillors
Carrying out investigations into complaints
Liaising with Tenant Participation Team
Co-ordinate scheduling to ensure delivery of RQP service by quarterly monitoring meetings
Writing own correspondence & reports
Preparing questionnaires for tenants
Speaking at public meetings
Ensuring the requirements of the Health and Safety at Work Act 1974 are complied wit
Assisting the Community Housing Team Leader/Housing Manager with management of areas to which an Estate Manager is not allocated

Skills required:

Excellent commutation skills both verbal & written
Excellent IT skills including Word, Excel & PowerPoint
Ability to undertake home visits & advise tenants of Councils policy & procedures
Ability to draft letters, emails and other correspondence
Ability to attend meetings & speak at public events
Ability to work on own initiative, prioritise & manage own workload

Must have full driving licence and use of a car at all times

Only applicants with the relevant experience will be considered