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Community Housing Officer - £14.51ph + holiday pay
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This is a 2 month booking – with view to extend
Hillingdon
We are looking for an experienced Community Housing Officer required to work for a Local Authority.
Duties will include (but not to be limited to):
- Responding to enquiries by tenants, lessees or any other member of the public
- Viewing void properties
- Drafting responses to enquiries made be MPs and Councillors
- Carrying out investigations into complaints
- Liaising with Tenant Participation Team
- Co-ordinate scheduling to ensure delivery of RQP service by quarterly monitoring meetings
- Writing own correspondence & reports
- Preparing questionnaires for tenants
- Speaking at public meetings
- Ensuring the requirements of the Health and Safety at Work Act 1974 are complied wit
- Assisting the Community Housing Team Leader/Housing Manager with management of areas to which an Estate Manager is not allocated
Skills required:
- Excellent commutation skills both verbal & written
- Excellent IT skills including Word, Excel & PowerPoint
- Ability to undertake home visits & advise tenants of Councils policy & procedures
- Ability to draft letters, emails and other correspondence
- Ability to attend meetings & speak at public events
- Ability to work on own initiative, prioritise & manage own workload
Must have full driving licence and use of a car at all times
Only applicants with the relevant experience will be considered
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